Cancellation Policy

In order to provide the highest level of customer service and maximum availability to all of our clients, we follow the policy below for canceling a reservation.

  • Reservations for 2 hours of service or less require a 24 hour notice.
  • Reservations for more than 2 hours of service require a 48 hour notice.

If a cancellation occurs outside of these parameters, the full amount of the reservation will be charged.  Please contact the reservations department with any questions regarding this policy.

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