In order to provide the highest level of customer service and maximum availability to all of our clients, we follow the policy below for canceling a reservation.
- Reservations for 2 hours of service or less require a 24 hour notice.
- Reservations for more than 2 hours of service require a 48 hour notice.
If a cancellation occurs outside of these parameters, the full amount of the reservation will be charged. Please contact the reservations department with any questions regarding this policy.